The Central Computer and Telecommunications Agency
(CCTA), now called the Office of Government Commerce (OGC), was tasked
with developing a framework for efficient and financially responsible
use of IT resources within the British government and the private
sector. The OGC now owns the ITIL framework and accrediting
organizations all around the world accredit training companies to
provide the ITIL course, physically or virtually.
ITIL training focuses wholly on service concepts, its life cycle,
managing risks and controlling...